RÉNO-MASTER'S GOLDEN PALM
FUTURA, is recognized “RÉNO-MASTER” since 2006 and holder of the golden palm. Professionals, forming this banner, are accepted for their experience, their seriousness and their competence.
RÉNO-MAÎTRE members are rigorously selected for their performances and their work, which is regularly monitored by satisfaction surveys.
All must fulfill the following conditions: meet the expectations of their customers, demonstrate the necessary knowledge in their field, have the financial and administrative resources to carry out their projects.
REQUIREMENTS OF THE APCHQ RÉNO-MASTER PROGRAM,
THE CONTRACTOR COMMITS TO:
a) to deal honestly with his clientele,
b) to offer to its customers, a courteous and polite service,
c) ensure the satisfaction of each of his clients, during and after the work,
d) keep the worksite clean and prevent any accumulation of unusable materials,
e) maintain adequate liability insurance for the work he will perform,
f) deliver the work on the agreed date or according to the schedule provided for in the contract,
g) explain to customers the warranties for products offered and provide them with the appropriate technical documentation,
h) perform the work under the contract in accordance with federal, provincial, municipal and other regulations,
i) use contracts that comply with the applicable laws and include a complete description of the work to be performed and a detailed evaluation of these;
j) at all times during the Work, ensure health and safety in accordance with applicable laws.